Frequently Asked Questions
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No. Our competitions are prize draws, not gambling. We offer both paid online entry and a genuine free postal entry route. No purchase is required to be eligible to enter or to win, and all valid entries have an equal chance of winning.
Yes.
All valid entries are entered into the same draw and have an equal chance of winning, regardless of how they were submitted.
Competitions do not always have a fixed closing date when they launch.
Each competition closes in accordance with the rules set out in the How to Play section, including minimum entry requirements and closing countdowns.
Each competition has a minimum number of total entries required.
Once the minimum is reached, a 48-hour closing countdown begins.
The competition closes automatically at the end of the countdown.
Yes.
All valid entries, including free postal entries, count toward the minimum number of entries required for a competition to enter its closing phase.
If the minimum number of entries is not reached, the competition may remain open or be extended. If a competition does not progress within a reasonable timeframe, it maybe cancelled. Where a competition is cancelled, all paid entries will be refunded. Free postal entries will not carry forward
Some competitions may include a fixed cash alternative, which will be clearly displayed on the competition page where applicable.
Any cash alternative is:
Set in advance
Funded by the promoter
Not linked to the number of entries received
No. Cash alternatives are fixed amounts and are not affected by ticket sales orentry numbers.
Yes. You may enter a competition multiple times. Each entry counts as one chance towin.
Postal entries must be received before the competition closes.
Entries received after the competition has closed will not be entered into the draw and will not be carried forward.
Postal entries must be received before the competition closes.
Entries received after the competition has closed will not be entered into thedraw and will not be carried forward.
Postal entries must be received before the competition closes.
Entries received after the competition has closed will not be entered into the draw and will not be carried forward.
Winners are selected at random from all valid entries using a fair and verifiable process.
We will contact the winner using the email address or phone number linked totheir account. We may also announce winners on the website or social media, subject toconsent.
If a prize becomes unavailable due to circumstances beyond our control, we reserve the right to offer a suitable alternative of equal or greater value.
Yes. Once the minimum number of entries has been reached, the competitionenters its final closing phase. Entries remain open during this period and canstill be submitted online or by post until the countdown timer ends.
During the final countdown, the entry counter may be replaced with a “LastChance” message and closing timer.